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Medicaid & Paying for Care

Paying for home care

Community HealthChoices, private pay and long-term care insurance, explained simply.

A smiling older woman sitting close to a younger family member
$0bills for approved CHC care
Community HealthChoices

Home care through Medicaid

Many clients receive home care through Pennsylvania's Community HealthChoices (CHC), Medicaid's long-term services program for older adults and adults with physical disabilities. Approved services are billed to your plan, so you won't get a bill from us.

CHC serves Pennsylvania adults 21 and older who qualify for Medicaid long-term services. Your service coordinator decides how many hours you're approved for.

  • No bills for approved CHC services
  • We work directly with your service coordinator
  • Your current caregiver may be able to join TrueHaven
Switching Agencies

Transferring to TrueHaven is easy

CHC participants can choose their home care provider. Here's how it works.

  1. Call us

    We confirm we serve your county and talk through your needs.

  2. Tell your service coordinator

    Ask for TrueHaven. We're happy to join that call.

  3. Your plan is updated

    We set a start date that avoids a gap in care.

  4. We meet you at home

    Free visit, Plan of Care, and caregiver introduction.

Want to keep your current caregiver? If they meet our hiring and screening requirements, they may be able to join TrueHaven. Health plan networks change, so call to confirm we can serve you through your plan.

Other Ways to Pay

Private pay & insurance

Private pay

Cost depends on how many hours you need. You'll get a clear written estimate at your free in-home visit, before any care begins.

Long-term care insurance

We welcome clients with long-term care insurance. Call us and we'll talk through how your policy works with home care.

Who is eligible for home care through Medicaid?

Community HealthChoices serves Pennsylvania adults 21 and older who qualify for Medicaid long-term services, including older adults and adults with physical disabilities. Your service coordinator decides how many hours you're approved for.

How much does private-pay care cost?

It depends on how many hours you need. You'll get a clear written estimate at your free in-home visit, before any care begins.

How quickly can care start?

Usually within a few days of your free visit. For Medicaid participants, care begins once TrueHaven is approved in your service plan.

Questions about paying for care?

Call us any time. We are happy to explain your options.

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